Wednesday 11 July 2012

UPDATED: O2’s network goes down

O2 have now fixed this issue.

As posted earlier O2 are currently experiencing some network issues meaning users signal will drop in and out also meaning that you not be able to making outgoing calls, use messaging services or even use your data. This is what mobile network, O2 had to say in a statement:

“We are currently seeing a problem on our network affecting some of our customers. Those customers affected will have difficulty making or receiving calls, sending texts or using data. Our Engineers are dealing with the problem as a priority and we hope to restore full service as soon as possible."

The firm who have 22 million customers on their books are yet to identify the cause of the problem though.

Its affecting me, has it also hit you? Let us know in ‘Comments’.


UPDATE: Here’s the latest:

10:00 (12th July 2012) - We can confirm that our 2G network service has now been restored. Customers who were affected should now be able to make and receive calls.

Our 3G service is starting to restore and customers should expect to see a gradual return of data services as the day progresses.

Customers affected may wish to try switching their mobile phones off and on as service returns.

We are sorry again for the inconvenience this has caused some customers and can provide reassurance that we continue to deploy all possible resources, and will do so until full service is restored.

13:30 (12th July 2012) - Following previous updates, our tests now show that all our 2G and 3G services have been fully restored for affected customers. If any customers are still having problems we recommend they turn their phone off and on again.Once again, we are sorry.

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